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The manager at this location in kck is an absolute nightmare. When we got the unit we were granted 24 access for a week. In the 4th day she refused us access for the remainder of the week stating that customers complained. I don't know what customers did, for we never...
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Company wrote 0 private or public responses to the review from May 03.
2.7
#1247342
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I'm renting a Storage unit in Morgan Hill ca. I believe her name is Corinne or something similar to that. Anyways she calls every day i know i'm late i told her on Subday i would be in on Monday to pay my unit. Then on Monday shes calling me about my unit? Seriously i...
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Company wrote 0 public responses to the review from Feb 08.
1.0
#1185621
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StorageMart - Money money money

They put an overlock on my storage unit when I had put my payment in the after hours drop NOW they are going to charge me a full months rent for none days their units smell musty and their service shoddy DO NOT RENT FROM THEM!!!!
Company wrote 0 public responses to the review from Feb 07.
1.0
Details
Exchange, Refund and Cancellation Policy
#1184929
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When I moved back to Des Moines, IA I rented a large climate controlled unit at Storage Mart, East 14th Des Moines Iowa for my belongings. Things went well until several months had passed and I went to get something out of my storage unit. I found a flat sticky sheet...
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Company wrote 0 public responses to the review from Nov 16, 2017.
#1132417
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He lied and went against his written agreement and sold the unit without telling anyone.
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Company wrote 0 public responses to the review from Oct 25, 2017.
Anonymous
Conrad C

Kevin tried to steal my tools and other things. He locked me out one month and the following month August 2018 he claimed that it was full of trash, cleaned @ tossed in trash

Anonymous
Ken M

I've had problems with Kevin too. I don't think the management at this location can be trusted. I've heard other customers say the same thing. I've also had customer service ...

1.0
#1120394
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We checked prices on line at Storage Mart in Miramar Fl, we decided to go the location to check it out, first. An employee showed the unit and gave us a quote; they said I needed to show HO insurance or they will charge me an extra 20. A month rent; I brought back...
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Company wrote 0 public responses to the review from Oct 03, 2017.
#1109830
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I've never dealt with an outfit that is so intent on squeezing money out of their customers. After you agree to rent a storage space then the add-ons come out. If you don't have homeowners insurance you're going to pay through the nose for their "mandatory"...
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Company wrote 0 public responses to the review from Jun 08, 2016.
2.2
#862110
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I'm starting a petition to change the expression "go to ***" with the more hateful, "go to StorageMart." These people are bottom feeders. Open your wallet and pull down your pants. Shoddy facility, outrageous rates, terrible customer service and problem solving skills...
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Company wrote 0 public responses to the review from Jun 07, 2016.
1.0
I liked
  • Leaving
I didn't like
  • Lost days of my life
#861799
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I moved to Chicago and I was new to the area. I got a unit with StorageMart on Halsted & Chicago. It was very expensive, not maintained, and advertised that they have "climate controlled" units. Six months later I found mold and spider webs all over my...
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Company wrote 0 private or public responses to the review from Mar 18, 2008.
Anonymous
Anonymous

Common in so called climate controlled units. Most storage units have poor ventilation and/or combined with periods of little or no activity make for a favorable playground wi...

Anonymous
Anonymous

I also had a storage at the storage mart in Elgin Illinois on route 59. i was there for seven years. I lost everthing. there was Mildred, mold, dust and spiders on everything....

#115813
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